Refund policy

At Local Party Hole, we want you to be happy with your purchase. If you experience any issues, we're here to help.

Faulty or Damaged Items

If your item arrives damaged, faulty or you receive the wrong product, please contact us within 14 days of delivery at merchandise@localpartyhole.com.

Please include:

• Your order number
• A description of the issue
• Photos of the product where applicable

If the product is confirmed to be faulty or incorrect, we will provide a replacement, repair or refund in accordance with the Australian Consumer Law.

Change of Mind

As many of our products are limited edition, we do not offer refunds or exchanges for change of mind, incorrect size selection or accidental purchases.

Please refer to our sizing information before placing your order.

Return Conditions

Returned items must:

• Be unused and unworn.
• Include original tags and packaging where possible.
• Be returned within the agreed timeframe.

Customers are responsible for return shipping costs unless the item is faulty or supplied incorrectly.

Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.