Shipping Policy

Processing Times

Orders are generally processed within 2–5 business days.

Processing times may be longer during new product releases, promotional periods or public holidays.

Shipping

Orders are shipped using Australia Post or another suitable courier.

Shipping costs are calculated at checkout.

Delivery Times

Delivery estimates vary depending on your location and courier performance.

Estimated delivery times are provided as a guide only and are not guaranteed.

Tracking

Where available, tracking information will be emailed once your order has been dispatched.

Incorrect Shipping Details

Customers are responsible for ensuring their shipping details are correct before completing their purchase.

If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be resent.

Lost or Delayed Deliveries

Once an order has been dispatched, delivery is managed by the courier.

If your parcel appears lost or significantly delayed, please contact us at merchandise@localpartyhole.com and we will assist you in lodging an enquiry with the shipping provider.